Let's Connect!
Office Hours
- For general questions, billing, support with the software and our programs, you can contact us at:
support@virtualsummits.com
7 days a week from 9am to 7pm EST
Please bear in mind that an answer could take up to 72 hours depending on the issue.
Comments
6 comments
I have organized a couple of virtual summits and need to finalize one of them to get it published and live. The event is scheduled for Dec. 2 & 3, so I need to work on it quickly. However, I am having trouble finding the original templates that would automatically fetch the information entered into the summit as it's being built. I used a template before that had a guy with his arms extended, which I also saw on Mark Wade's demo videos, but I can't seem to locate it now.
I am looking for a way to automatically feed the speakers page onto another page so that I don't have to manually add each person and their bio. Can you please guide me on how I can achieve this or direct me to the original templates that don't require any customization? I would like all the other pages to also auto-feed using one of the original templates. Your help would be greatly appreciated.
Will you please direct me where to find the original templates that no customization needs to be done, the summit build auto-populates and builds the page.
Also, I've tried for days to upload additional speakers' photos, and event photos, and tried to use photos from the library that's included, but images aren't uploading to the library anymore.
Hi, I've finished hopefully by Dec. 2 & 3rd Virtual Summit and submitted it for review. I've made a few changes today, adding additional speakers, etc. Can you let me know when you'll be finished reviewing what, if any, issues you've noticed that I need to fix, and when I can publish and begin marketing the event?
Thanks!
Debra Bunch
Hi,
I would like to downgrade to the free plan. I think all my settings for the one summit I have in there to the requirements for the free plan:
Please set my plan to the free plan, thank you!
Jennifer Campbell
Hi,
The billing section in my account is not showing all my invoices. It has invoices from April 2023. I need ALL invoices I ever paid to VSS. Could you please send them to me? You can use the email address in my account.
Thank you,
Jennifer Campbell
Please sign in to leave a comment.